I paid via accont transfer, but the order status still says it has not paid yet FAQ

If you have transferred money to our account, but the order status says that they payment is not done yet, there are some possible reasons.

(Usually, if you pay the right amount of money with right name, it will take 10-15 mins for the status of your order to be changed)

1) The amount of money might have not been accurate

- Please do not transfer the amount you are short of

- Contact us through our Question Board, we will help you ASAP

2) The name of depositer could be differerent from the name of the person who ordered

- The system cannot automatically detect the transferred money if the name does not match

- Contact us through our Question Board, we will help you ASAP

COMMUNITY