Viva Wave Co., Ltd. (hereinafter referred to as the 'Company') values ​​the personal information of its members and is always doing its best to protect the personal information of its customers.
The company complies with the personal information protection regulations of related laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act, and establishes and discloses a personal information processing policy. The privacy policy may be changed by reflecting changes in laws and guidelines or internal policies, so please check the privacy policy from time to time when visiting the site.

The company's personal information processing policy contains the following contents.

Article 1 (Purpose of collection and use of personal information)

Vivawave Co., Ltd. processes personal information for the following purposes. The processed personal information will not be used for any purpose other than the following, and prior consent will be sought when the purpose of use is changed.

a. Website member registration and management
- Confirmation of intention to sign up for membership, identity verification according to membership service provision, maintenance and management of membership, identification according to limited identification, confirmation of consent of legal representative when collecting personal information of children under the age of 14, various notices and handling of grievances, etc. We process personal data for the purpose.
b. Provide goods or services to non-members
- We process personal information for the purpose of delivery, payment, and claim processing.
c. Providing goods or services
- We process personal information for the purposes of product delivery, service provision, billing, content provision, identity verification, payment and settlement.
d. Handling customer claims
- Personal information is processed for the purpose of confirming the identity of the user and contacting for claim confirmation investigation.
e. Marketing utilization and new service
- We process personal information for the purpose of providing information on various events, analyzing marketing and service use, and developing services.

Article 2 (Period of retention and use of personal information)

In principle, Viva Wave Co., Ltd. destroys users' personal information without delay when the purpose of collection and use of personal information is achieved. However, the following information is retained for the specified period for the following reasons.

a. Reason for information retention according to related laws and regulations
- Records on contract or subscription withdrawal: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on handling consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, Etc.)
- Records of visits (logs): 3 months (Communication Secrets Protection Act)

Article 3 (Provision of personal information to third parties)

In principle, Vivawave Co., Ltd. processes the personal information of the information subject within the range specified for the purpose of collection and use, and, except in the following cases, processes it beyond the scope of the original purpose without the prior consent of the information subject or to a third party, except in the following cases. does not provide. However, exceptions are made in the following cases.
· In case the information subject consents in advance
· When there is a request from an investigative agency in accordance with the provisions of the law or according to the procedures and methods stipulated in the law for the purpose of investigation

Article 4 (Consignment of personal information processing)

Vivawave Co., Ltd. entrusts the following personal information processing tasks for smooth personal information processing.

Consignment company	Consignment work
Crema Factory	Write product reviews and pay points
Toss Payments Co., Ltd.	Product payment
Cage Mobility	Product payment
Cafe 24	Membership registration, product payment, and text message sending
Facebook Korea	Simple member registration
Channel Corporation	Operation of customer consultation chat solution
Stevie Inc.	Send email

Article 5 (Rights of members and legal representatives and how to exercise them)

Members can exercise the right to view, correct, delete, and suspend processing of personal information at any time with respect to Viva Wave Co., Ltd.

a. Members and their legal representatives can inquire or modify the registered personal information of themselves or children under the age of 14 at any time, and may request cancellation of membership (withdrawal of consent).
b. To view or modify personal information of members or children under the age of 14, log in and click 'Change Personal Information' (or 'Edit Member Information', etc.) You can directly view, correct, or withdraw after going through the identity verification process by clicking ". Or, if you contact the person in charge of personal information protection in writing, by phone or by e-mail, we will take action without delay.
c. If a member or legal representative requests correction of errors in personal information, the personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.

Article 6 (Items of personal information to be processed)

Viva Wave Co., Ltd. handles the following personal information items.

a. Website member registration, management and service provision
- Required information: name, identity verification value (CI), ID (ID), mobile phone, email, date of birth
- Optional information: gender, address, consent to receiving information (SMS, e-mail, mail), purchase transaction history, reserve details, bank account number, credit card number, refund account
b. Delivery of goods or goods
- Required information: Recipient name, contact information, delivery address
c. In the process of using the Internet service, the following personal information items may be automatically created and collected.
- IP address, cookie, MAC address, service use record, visit record, bad use record, etc.

Article 7 (Procedures and Methods for Destruction of Personal Information)

In principle, Viva Wave Co., Ltd. destroys personal information that has achieved the purpose of processing personal information without delay. However, this may not be the case when preservation is required according to other laws. The procedures, deadlines and methods of destruction are as follows.

a. Destruction procedure
- Destruction of personal information: Personal information whose retention period has elapsed will be destroyed without delay from the end date.
- Destruction of personal information file: When the personal information file becomes unnecessary, such as the achievement of the purpose of processing the personal information file, the abolition of the service, or the termination of the business, the personal information file to destroy.
b. Destruction method
- Information in electronic form uses a technical method that cannot reproduce the record.
- Personal information printed on paper is shredded with a shredder or destroyed through incineration.

Article 8 (Matters concerning the installation and operation of automatic personal information collection devices and their rejection)

a. Our website uses 'cookies' to store and retrieve usage information from time to time to provide personalized services to users.
b. Cookies are a small amount of information sent by the server (http) used to operate the website to the user's computer browser and are sometimes stored on the user's computer hard disk.
- Purpose of use of cookies: It is used to provide optimized information to users by allowing users to set frequently used services.
- Installation, operation, and rejection of cookies: You can refuse to store cookies by setting options in the Tools > Internet Options > Personal Information menu at the top of the web browser.
c. If you refuse to store cookies, you may experience difficulties in using personalized services.

Article 9 (Measures to ensure the safety of personal information)

Vivawave Co., Ltd. takes the following technical and administrative measures to ensure safety in processing personal information.

a. Technical measures
- The password of the member account is encrypted and stored, so only you can know it. Therefore, only the person who knows the ID and password can check and correct personal information that requires account login.
- The company uses a vaccine program to prevent personal information or data from being leaked or damaged by computer viruses, etc.
- The company adopts a security device to safely transmit personal information over the network in the case of payment.
b. Administrative measures
- When handling personal information by requesting a password, etc., the company does its best to confirm that you are the person in the best possible way and to handle the information safely.
- The company limits access to personal information to those who perform personal information management tasks, such as the person in charge of personal information protection, and those who are inevitably required to process personal information for other business purposes. Compliance with the policy is always emphasized.
c. In addition to the company's efforts above, members must be careful not to expose personal information such as ID, password, and resident registration number on the Internet or leak to others. The company is not responsible for the leakage of personal information such as ID and password due to the member's negligence or negligence in management.
d. You must use the member ID and password only for yourself, and it is recommended that you change your password frequently. Recommended.
e. After using the service, it is recommended to always log out and close the web browser. In particular, when sharing a computer with others or using it in a public place, this procedure is more necessary for the security of personal information.

Article 10 (person in charge of personal information protection)

Vivawave Co., Ltd. is responsible for overall handling of personal information, and has designated a person in charge of personal information protection as follows to handle complaints and damage relief from information subjects related to personal information processing.

[Personal information protection officer and department in charge]
Name: Director Yoo Se-in
Affiliation: Management Support Team
Contact: 070-4607-7022
Email: cs@vivawave.co.kr

Article 11 (duty of notice)

If there is any addition, deletion or modification of the contents of the personal information processing policy, we will notify you through the 'Notice' on the website.

Privacy Policy Enforcement Date: 2021-12-28